Differences

This shows you the differences between two versions of the page.

--- sop:guides:call_taking:call_script [2024/01/23 13:36] – cache refresh nates
+++ sop:guides:call_taking:call_script [2026/02/24 14:07] (current) – csr1
@@ Line 1: / Line 1: @@
-Good morning, It's a **great day** at A-1 Plumbing / Walts!!
+Thank you for calling A-1 Plumbing, how may I help you?
-What can we do for you?
+-what's the issue?
-  * [[sop:guides:call_taking:call_script:water_heaters]]
+-details (waterheater gas or electric?, downstairs/upstairs?, how old?)
-  * [[sop:guides:call_taking:call_script:backflows]]
-  * [[sop:guides:call_taking:call_script:dispatch_fee|Dispatch Fee]]
-  * [[sop:guides:call_taking:call_script:a1_club|A-1 Club]]
-How did you hear about us??
+-address, site contact
+-straight forward pricing
+-collect at time of service
+-dispatch fee
+-we will call en route!
+have a blessed day!
+remember: these people need grace! just try make their day better :)