This is an old revision of the document!
Thank you for calling A-1 Plumbing, how may I help you?
-what's the issue? -details (waterheater gas or electric?, downstairs/upstairs?, how old?) -address, site contact -straight forward pricing -collect at time of service -dispatch fee -we will call en route!
have a blessed day!
remember: these people need grace! just try make their day better :)